Microsoft 365 should help your business move faster – not create constant admin, security worries, and “why isn’t Outlook working?” frustrations. We manage the day-to-day running of your Microsoft 365 so email, collaboration, and file sharing stay stable, access stays controlled, and users get the help they need.
What you get:
Fewer disruptions to email, Teams and file access
Safer sharing inside and outside the business
Clear rules for access, leavers, and guest users
Predictable costs and less licensing waste
Better user adoption (less “we don’t use it properly”)
A single place to go when something breaks
Ongoing tenant management (the day-to-day running of Microsoft 365)
User setup and changes (joiners/movers/leavers)
Email and collaboration support (Outlook, Teams, OneDrive, SharePoint basics)
Secure access setup (strong sign-in protections and access rules)
Sharing controls (external sharing, guest access, link policies)
Mailbox and storage housekeeping (reducing clutter and risk)
Licensing management (right-sizing, avoiding unused licences)
Ongoing recommendations + quarterly improvements plan
Regular reporting (service health, key actions taken, improvements backlog)
Onboarding (what happens first):
Discovery: users, domains, current setup, pain points, what “good” looks like
Baseline: tidy up the tenant, standardise settings, remove obvious risk
Secure: tighten access and sharing in a way that doesn’t break work
Optimise: improve collaboration structure, reduce support noise, train key users
It means we run Microsoft 365 day-to-day on your behalf: user changes, email/Teams/file-sharing stability, secure access, sensible sharing rules, and ongoing improvements – so it stays reliable and safe as you grow.
No. Support is included, but the value is proactive: reducing problems, tightening security, and keeping the setup consistent so you don’t accumulate risk and mess over time.
We apply strong sign-in protection and sensible access rules, then test and tune them so staff can still work normally. The goal is secure by default, not “security theatre”.
Yes. We set practical sharing rules so teams can collaborate with clients/suppliers safely, with visibility and guardrails (instead of random links and unmanaged guest users).
Yes. We review what you’re paying for, remove unused licences, and make sure people are on the right licence for their role – without breaking features they rely on.
We run a standard process so new starters get what they need quickly, and leavers lose access immediately with data handled correctly. This reduces risk and avoids the “ex-employee still has access” nightmare.
Yes. We help you keep teams/sites tidy, permissions sensible, and storage controlled – so people can find things and you don’t end up with duplicated, unowned spaces.
Microsoft provides resilience, but many businesses choose independent backup for extra protection and recovery options. We can advise and implement this – then manage it under Backup & Continuity.